We at Pillar Security understand the scope of this project and are ready to commit considerable resources and time reviewing all pertinent procedures to ensure that security staff, property management, maintenance staff and residents
all has a clear understanding of the current procedural guidelines, all in an effort to create a safe and pleasant community environment for all.
Transitioning from one security provider to another is never an easy task, however Pillar Security ensures a progressive smooth transition from the very beginning. Our Operations Managers will facilitate a seamless transition of your property over to our control with the support of a dedicated supervisory team behind them. They ensure that everyone involved receives clear concise communications and updates with respect to the transition process at every stage.
Our Transition Manager has the initial meeting with property management to have them address their expectations, questions and or concerns. We acquaint ourselves with the property – i.e. exterior perimeter, internal systems onsite,
amenities, parking levels, and surrounding areas. Then we conduct a complete security audit of security systems such as CCTV’s, DVR’s, and the fire Panel to ensure that all is operating accordingly.
Before completely migrating into the building we train and hire the right executive concierge, alongside with the ideal support staff that will carry on various security duties. We develop and maintain well indexed, site-specific written instructions known as post orders for the guards on the duty. Once the proper team collaboration has been put together, we then train and evaluate staff on procedures & security systems.
Further, we go through specific sections of the post order that are mandatory for our security staff to acknowledge. Immediately after the foundation has been set we then create a schedule for regular on site quarterly meetings. This is to monitor the service and to make sure we take the proper steps in communicating effectively with property management.
Monthly meetings with the Property Manager to discuss issues, site improvements and evaluation of the proposed phases in order to assess the level of achievement during the process of implementation.
We serve clients across Scarborough, Toronto, Mississauga, Brampton, Vaughan, Markham, Caledon, Milton, Oakville, Etobicoke, Richmond Hill, Newmarket, Hamilton, Halton, Ajax, and Oshawa, Ontario.